Refund policy

General Terms

  •  We do provide refunds, exchanges, or cancellations except as specifically stated below.
  •  An unboxing video is mandatory (from start to end) to claim any issue related to damage, missing items, or defects.
  • All refunds, returns, replacements, or exchanges will attract a handling charge ( if it is a mistake from the customer/no unboxing video ) , as mentioned on the website or during checkout.
  • Replacements and returns are accepted only within 1 day of receiving the product, subject to the conditions below.



To start a return, you can contact us at hemisphereclothing25@gmail.com. Please note that returns will need to be sent to the following address:

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hemisphereclothing25@gmail.com.


Damaged or Defective products

  • If a product is damaged or defective upon delivery, customers can request a replacement.
  • The unboxing video must clearly show the sealed package, seal cutting, and the product condition to validate any claim.
  • Claims without a complete and continuous unboxing video (from seal cut to fully displaying the product) will not be accepted.

 

Size Replacement/Exchanges

  • Before placing the order, every customer must carefully check the sizes and measurements mentioned on the product page. All sizes are provided in inches (or as specified).
  • Sizes and measurements are clearly displayed on the website for each product, and customers are strongly advised to use a measuring tape to confirm their size before purchasing. All measurements are taken manually by hand, and minor variations may occur.
  • We do not offer exchanges, refunds, or returns for size-related issues under any circumstances. Customers are responsible for selecting the correct size based on the information.

 

HOW TO CHECK THE SIZE :

Each and every sizes are mentioned inside the products , Each and every product contains different sizes,

  • Waist: Measure around the narrowest part of your waist, just above the belly button. The tape should be snug but not tight. This measurement is your true waist size.
  • Rise: Measure the distance from the top of the waistband to the crotch seam by laying the jeans flat.
  • Length (outseam): Lay the jeans flat and measure from the top of the pant to the bottom leg.
  • Thigh: Measure across the thigh area about 1-2 inches below the crotch. Double this measurement to get the full thigh size.
  • Leg Opening: Lay one leg flat and measure across the bottom hem, then double it for the full leg opening.